Three Twins Ice Cream

Thank you for placing an order with Three Twins!

Please find the details of our shipping policy below -

Shipping Information:
1. Please place your online order by 9:00pm Monday (Pacific Time), to be shipped the following day. We will package your ice cream on dry ice each Tuesday as we prepare your order. Orders will be received next-day or two-day depending on your shipping selection at checkout. 
2. There is no signature required for the delivery of your ice cream. 
3. If you are sending Three Twins as a gift, please be sure to alert the recipient beforehand. We recommend that you place your ice cream in the freezer as soon as possible following delivery.
4. If you are sending Three Twins as a gift and would like for us to include a special message, please utilize the 'add a note to the seller...' selection while viewing your shopping cart. 
5. If you would like to order and ship ice cream to multiple addresses, please note that you must place separate orders.
6. If you would like to order now and ship at a later date (we currently only ship on Tuesdays for next-day or two-day arrival), please insert your arrival date in the 'add a note to the seller...' selection while viewing your shopping cart. 
7. If your ice cream is damaged or melts en route, we are more than happy to resend your package the following Tuesday for Wednesday arrival.

**Caution: Dry Ice**
There will be dry ice included in your shipment of ice cream. At -109°F, please avoid any direct contact with your skin. After removing the ice cream, please place the box in a well ventilated area until the dry ice has turned from solid to gas. 

Contact Us:
Please call our HQ with any questions or concerns: (707)763-8946 

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